What information do we collect?
We collect personal information from people when they mail a donation or submit an online donation form, sign up for a newsletter, use the Society’s veterinary clinic, apply to volunteer or foster, share an adoption or volunteer story, provide feedback, sign up for email updates, and mail or respond to any other type of communication such as email, mailed collateral or phone call. In areas involving voluntary transactions, we may collect personal identifiable information (name, address, email address, or telephone number, credit/debit card information). We may also collect an internet protocol (IP) address from all visitors to our site which is a number automatically assigned to every computer by the ISP (Internet Service Provider) when people use the internet. The IP address is used to help diagnose problems with the Society’s server, administer the website, analyze trends, track users’ movement, gather broad demographic information for aggregate use in order to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.
How do we use your information?
We do not sell, rent, or exchange personal information collected on our website or in the operations of the Society with other companies or organizations. We may use email addresses voluntarily collected on our website to circulate news about Dr. Delivered Smiles programs, services, or events. For those do not wish to receive these emails, it is easy to opt out by following the unsubscribe instructions contained in the email or sending an email to the Society at email@example.com. In some cases, we might share compiled demographic information with funders for the purpose of demonstrating that we are meeting our organizational goals.
How we use “cookies”?
This website uses remarketing services to display advertisements on our behalf. Their services may come from sites such as Google, Bing, Yahoo, Facebook, Instagram, Twitter, Adroll and any other display advertising partner (collectively the “Platform Advertisers”) to advertise on third party websites to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry.
Analytics and Advertising
To provide visitors with better service, the Site may use Analytics software to track usage activity of the Site. The information collected is anonymous, aggregated data and does not contain Personally Identifiable Information (PII). If, at any time, you choose not to participate in the use of Analytics software, please use your search engine’s (i.e. Google, Bing, Yahoo, etc.) available opt-outs for the web. In addition to basic Analytics software, the Site may also use Remarketing, Google Display Network Impression Reporting, or Google Demographics and Interest Reporting from the data obtained through Analytics software.
We use Remarketing with Google analytics to advertise online. Third-party vendors, including Google and similar sites, may show our ads on websites across the internet. By using Google Analytics software, we are able to obtain 3rd-party audience data. We use this data to make improvements to the Site and may also utilize Google’s interest-based advertising. Using Google’s Ad Settings, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.
We may use Facebook Custom Audiences and Pixels to deliver advertisements to Website Visitors. No personal information is contained of collected as the result of using these pixels. You may learn more about Facebook Custom Audiences by visiting https://www.facebook.com/business/help/341425252616329. Please click here if you would like to revoke your permission.
What security is in place on the website?
Dr. Delivered Smiles uses SSL (Secure Socket Layer) technology to protect and encrypt online donation and order information while it is being transferred on the internet. SSL is a proven coding system allowing browsers to automatically encrypt, or scramble, data before it is sent. This is the industry standard. The Society also protects account information by placing it on a secure portion of the site accessible only by certain qualified employees of the Society.
How do we disclose information we collect to outside parties?
Dr. Delivered Smiles does not sell, trade, or otherwise transfer to outside parties personally identifiable information unless prior notice is given. The term “outside parties” does not include website hosting partners and other parties who assist us in operating the website, conducting company business, or servicing, so long as those parties agree to keep this information confidential. We may also release your information if it is to comply with the law, enforce website policies, or protect the Society’s or others’ rights, property, or safety. However, aggregate non-personally identifiable visitor information (such as website traffic statistics) may be provided to other parties for marketing, advertising, or other uses.
How do we share information?
If a user elects to use our referral service for informing a friend about the Society’s site, we might request the friend’s name and email address. Dr. Delivered Smiles will automatically send the friend a one-time email inviting them to visit the site. Dr. Delivered Smiles stores this information for the sole purpose of sending this one-time email. If the friend declines the invitation or there is no response from the invitation, this name is purged from the list on a regular basis.
How do we use other websites?
Dr. Delivered Smiles’s site contains links to other websites. In an attempt to provide people with increased value, there may be third party links on the Society’s site. These linked sites have separate and independent privacy policies and, therefore, the Society takes no responsibility or liability for the content and activities of these linked sites. Please note that links or clicks to third party sites will take people to another website for which Dr. Delivered Smiles has no responsibility and the privacy statements on all such sites are different from the privacy statements for the Society. In order to protect the integrity of the Society’s site, people are encouraged to provide any feedback about these linked sites (including if a specific link does not work).
How can you opt-out, remove, or modify information that you have provided to us?
To modify an email address, phone number or mailed communication preferences or to completely opt-out of receiving Dr. Delivered Smiles email or mailings, contact Dr. Delivered Smiles online. There is always an ‘Unsubscribe’ link in all email newsletters to allow people to unsubscribe at any time. Unsubscribing to one communications will result in removal from all contact.